Apple Care: Part 2
Dear Michael,
Thank you for choosing AppleCare Service.
Your IPOD TOUCH has been inspected by Apple technicians, who have determined that it has been subjected to accidental damage or misuse, which is not covered by the warranty or an Apple service contract. Therefore your product is being returned to you unrepaired. You should expect to receive it within two business days along with a letter that gives details of this assessment.
A letter? Seriously? They send me an email telling me they are sending me a letter. That's about the dumbest thing I've ever heard. I don't remember any accidental damage or misuse. We'll see what the letter says...
Posted on April 16, 2009 at 1:11 pm #