iTunes Rentals First Impressions

So I decided to try out iTunes Rentals. Last week I rented Star Trek III. Things went pretty smoothly on the iTunes end. I had to do some updating to my account, but then I was ready to go. The movie downloaded pretty quickly, and although I didn't watch it right away, judging by the download speed I could have.

I decided to wait till I could watch it on my AppleTV. So I've been waiting and watching the 30 day countdown tick away. Well my AppleTV hasn't been updated yet and I was in the mood to watch a movie. So I decided I'd just rent another movie to test on the Apple TV. We flipped the couch around so it faced the iMac, hit the play button, and Whammo!

rental-error

iTunes was unable to verify my account. Now it seems this wasn't just a rental problem. I tried to login to the store, and while I could search for music I was unable to login to my account. I tried a few more times and got the same error. So much for that eh?

After waiting an hour I tried again and it finally worked. This time it worked as expected. After about 10 seconds to do some talking to the iTunes server I got a dialog asking if I wanted to play this rental, which would expire 24 hours later. I hit play and watched me some Star Trek.

I'm hoping this was an obscure error that won't happen again. Since I ended up having to wait over an hour (including the messing around on iTunes to see if I could login) I didn't really find the experience all that convenient. I am glad I didn't have to brave the cold and go to the video store, but I'm hoping rental number 2 goes better.

Posted on January 24, 2008 at 11:44 am
tags: apple video
 

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